Privacy and Security


January 1, 2017

RealPage is committed to providing our product and service users with clear and concise information regarding our privacy policies and practices. This Privacy Statement describes how RealPage and its subsidiary, Multifamily Internet Ventures, LLC, ("we," or "us") collect, use, and disclose certain personal data for our eRenterPlan insurance services (collectively “eRenterPlan”). By accessing our website or utilizing our eRenterPlan insurance services, you consent to the information collection and handling practices outlined in this statement.

eRenterPlan Services and Scope

eRenterPlan offers renters insurance policies underwritten by various insurance companies. These policies are sold by Multifamily Internet Ventures, LLC, a licensed insurance agency doing business as LeasingDesk Insurance Services. Prospective policyholders may obtain policy information and purchase coverage via both our website and our insurance agency call center. This Privacy Statement covers the information collection, use, and handling practices for the entire scope of eRenterPlan services, regardless of whether information is submitted via website or telephone. References to “eRenterPlan” encompass both the eRenterPlan product and the corresponding activities of RealPage and Multifamily Internet Ventures in offering and servicing the product. This Statement does not apply to the privacy or security practices of any third party.

Collection of Personal Data

eRenterPlan collects personal data necessary to issue and service our renters insurance policies. This personal data includes the following information:

Personal Data Usage

The personal data collected by eRenterPlan is used for a variety of purposes, including:

Disclosure of Personal Data

eRenterPlan may provide personal data to third-party service providers and vendors that perform tasks on our behalf to support the products and services described in this statement. eRenterPlan only shares your information to the extent reasonably necessary for the third party to perform the services on our behalf. We do not permit these third parties to use or disclose your personal information except for the purpose of providing the services we request of them. However, please note that RealPage does not maintain control over the privacy policies and practices of any third party companies, agents, or contractors.

In addition, if RealPage enters into any business transition, restructuring, merger, sale, or other transferring of assets, we reserve the right to transfer all eRenterPlan product and service information, including all personal data, as part of or in connection with the transaction.

Finally, we will access, transfer, disclose, and preserve personal data when we have a good faith belief that doing so is necessary to:

Cookies, Web Beacons, and Other Technologies

When you access the eRenterPlan website, our servers may place small text files (“cookies”) on your computer for recordkeeping purposes. Among other things, cookies enable us to gather information about your activity on our website for the purposes of improving your online experience, remembering your preferences and settings, and for other similar customization purposes.

In addition to cookies, the eRenterPlan website may utilize web beacons, clear gifs, or other technologies to gather information on how users interact with and utilize various features. For example, these technologies can identify popular pages, viewing patterns, click-through, conversion rates, and other information that can be used to improve, monitor, and operate our websites, products, and services.

Most internet browsers provide controls that allow users to manage or disable the placement and usage of cookies on their computer. Please note that disabling cookies may deactivate or otherwise restrict certain features on the eRenterPlan website. To opt out of any behavioral advertising and tracking cookies, please go to http://www.aboutads.info/choices to submit your do not track request.

Third Party Advertisements and Links to Other Sites

The eRenterPlan website may include third party advertisements and links to other websites. These linked websites are operated by unaffiliated third parties that have separate and independent privacy statements, terms of use, and related notices or disclosures regarding information handling practices. Third party advertisers may also utilize cookies, web beacons, and similar technologies to collect information regarding your website interactions and activities. These third party technologies may be utilized by those entities to provided targeted advertising and web links based upon your activities and preferences. If you choose to interact with specific advertisers who advertise on our sites, the information you provide to them is subject to the conditions of their specific privacy policies and in no way covered by the practices described in this Privacy Statement. We cannot be responsible for the information handling practices of independent parties and encourage you to review their practices prior to information disclosure.

Data Security

eRenterPlan implements and maintains appropriate physical, administrative, technical and organizational measures to protect the personal data we process against unauthorized or unlawful access, use or disclosure, and against accidental loss, damage, alteration or destruction. Under our security policies and practices, access to personal data is authorized only for those who have a business need for such access. eRenterPlan strives to protect the personal data that we process; however, no security program is 100% secure and we cannot guarantee that our safeguards will prevent every unauthorized attempt to access, use, or disclose personal data. We maintain security incident response policies and procedures to handle incidents involving unauthorized access to personal data we process.

Accessing and Updating Personal Information

In the event your personal information is determined to be outdated, incomplete, or inaccurate, you may access and update your information by logging into your eRenterPlan account or calling our insurance agency call center. If you require verification that your requested changes have been completed, and such verification is not readily displayed in your product or service account, you may request confirmation at the email address listed below (See “Contact Us”).

Children’s Online Privacy

eRenterPlan does not target children under the age of 13 for the collection of information online. Our product, services, and website are not designed to attract the attention of persons under the age of 13.

California Privacy Rights – “Shine The Light” Requests

California Civil Code Section § 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. Your options for making such a request are listed below. (See “Contact Us”).

Privacy Policy Changes

eRenterPlan reserve the right to update this Privacy Statement as necessary to reflect changes in our products and services. We recommend that you review this Statement periodically for any changes that may have been made. Your continued use of the eRenterPlan services and website subsequent to any changes made after your initial consent means that you agree to be bound by those changes. The most current version of this Privacy Statement supersedes all previous versions.

Contact Us

If you have any questions or concerns about this Privacy Statement or its implementation, you may contact us via the following methods:

Via US Postal Service at:

Via email at:

RealPage, Inc.

privacy@realpage.com

Attn: Privacy (Legal)

OR

2201 Lakeside Blvd.
Richardson, TX 75082